5 Things Lead To Unwise Choice For Magento Migration Company

Here is a list of 5 common mistakes most merchants encounter when selecting a Magento migration service provider. We hope that they can avoid these mistakes to make the process of migrating to Magento 2 more smoothly and effectively.

Let’s dive in!

If merchants searched “Magento migration company” on Google, there are hundreds of results that might be both confusing and overwhelming.

The most popular mistakes are to pick a Magento 2 migration company randomly from the first or second page from Google. Google ranking or the look of a website cannot tell how well the company works.

Thus, it is vital to research the profile of the Magento development companies in advance.

Some crucial factors that store owners should take into consideration are years of experience, technical expertise, and past projects. If possible, they should also find out the profiles of the founder and staff working in the agencies.

Checking the Magento migration company’s portfolio is a must-do thing. However, merchants should remember that it is not the only source of information to rely on when choosing the Magento agency.

The majority of firms providing Magento migration services want to polish their company’s profile. Hence, some information on the site is actually exaggerated to create a remarkable impression.

To avoid this mistake, merchants can ask for advice or recommendation from others who have had their website migrated to Magento 2 by the considered companies. In case store owners do not know anyone who has done this, they can find help from strangers on some popular social media platforms such as Quora, Reddit, Facebook groups…

One thing to note here is that some Magento 1 to Magento 2 migration service providers can hire people to provide fake reviews about their services. Merchants should find as much feedback as possible to avoid hiring the wrong firm.

Without primary knowledge about migrating Magento 1 to Magento 2, merchants would find it difficult to evaluate the quality of the Magento migration services. The information on the agency’s profile would not be helpful but overwhelming and confusing.

Thus, equipping some basic knowledge about upgrading to Magento 2 can make it easier to understand the technical terms and the migration process.

Besides, some Magento migration companies might trick businesses into spending money on unnecessary things for upgrading the websites.

For instance, some agencies charge merchants by the amount of data migrated. Some of the data migrated does nothing to the business operation such as information of fulfilled order, out-of-stock products (not restock again),… This will make the process of upgrading to Magento 2 last longer and cost shop owners extra money at the same time.

Some firms do not notice the way Magento development companies respond to their request. This is mainly because they send requests to many different agencies to find the most appropriate one to work with.

While it is good to spend time researching before making the final decision, merchants should also consider the time and the way agencies reply. If it takes 4 -5 days for the Magento 2 development company to answer or the email is written too briefly or impolitely, it indicates an unprofessional attitude.

This could probably result in miscommunication between store owners and agencies in the future. For example, the Magento 2 migration service providers might not fully understand the requirements of customers while merchants do not get the things they want. As a result, Magento businesses may end up spending a lot of money while feeling unsatisfied with the final result.

To avoid this mistake, firms should notice the way the agencies reply to their request at the beginning. Is it answered on time? Does the firm show a professional or caring attitude towards customers? Bear these questions in mind to make the best choice on the Magento solution provider.

Also, a timeline provided in advance from the agency would make the workflow go more smoothly.

Most merchants pay little or even no attention to after-service support from Magento 2 migration agencies. This is a big mistake. Many problems only occur when merchants start running the new website.

If they work with a company that does not continue its service after completing the migration process, they have to pay extra money to fix those mistakes. Some firms already spend most of their budget to upgrade their website. Thus, they are no longer able to spend more to do this.

Hence, the store owners should consider the time as well as the fee for after-service support. If store owners hope to save their budget, it is essential to find Magento migration solution providers offering extended time for after-service support at low cost or for free.

These are five common mistakes merchants must avoid so that they can migrate from Magento 1 to Magento 2 successfully. Checking the Magento migration company’s profile, their after-service support, and attitude towards customers are the must-do things to evaluate the agency.

Also, learning about the migration process and finding reliable sources of reference would be beneficial for figuring out a leading company in Magento migration service.

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